This notice explains how Clarewood Capital Ltd uses personal data, including when I write to you by post. If you've received a letter from me and want to know why, or you'd like me to stop writing to you, this page covers it.
Clarewood Capital Ltd is the data controller. Registered in England & Wales, company no. 15929482. Registered office: 11 Chimney Walk, London E15 2TP. ICO registration ZB750461.
Contact: charlie@clarewoodcapital.com.
I source property for investors. I write to two groups: owners who might want to sell, and companies that buy property and might want to hear about properties for sale.
If I wrote to you at your home: I choose which properties to write about using public property records, mainly HM Land Registry data and the public Energy Performance Certificate register. Your name was matched to the address by a licensed data provider so the letter could be addressed to you personally. I haven't used any information about your health, finances or personal circumstances.
If I wrote to you about a company: I used public records from Companies House and HM Land Registry (including its register of company-owned land) to identify the company, the property it owns or has recently bought, its registered office and its current directors.
I rely on legitimate interests: contacting property owners who may want to sell, contacting property investors who may want to hear about properties for sale, and dealing with any enquiry you make. I write to a selected set of addresses, I keep the letters factual, and you can object at any time. If you register as an investor, I'll email you deals and market updates, and every email has an unsubscribe link. If a sale or purchase goes ahead, I'll also use your data to carry out that transaction and to meet my legal duties, including anti-money-laundering checks.
You can ask me to stop writing to you at any time. Email charlie@clarewoodcapital.com, quoting the reference number on your letter if you have it. I'll stop, and I'll keep a minimal record of your name and address on a do-not-contact list so you aren't written to again.
I don't sell your data. I share it only with service providers who help me run the business: the mailing company that prints and posts letters, my CRM and email providers, and cloud storage. If a sale goes ahead, your details go to the solicitors and, where relevant, the other party to the transaction. Some providers may store data outside the UK. Where they do, appropriate safeguards are in place, such as UK-approved contract terms.
If there's no response, I keep mailing data for up to 2 years from my last letter, then delete it. Enquiries and investor registrations are kept for up to 2 years from our last contact. Records of a completed transaction are kept for 6 years, as the law requires. The do-not-contact list is kept for as long as I send letters, so your request keeps being honoured.
You can ask for a copy of the data I hold about you, ask me to correct it, delete it or restrict how I use it. Email me and I'll respond within one month. If you're unhappy with how I've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.